Refund Policy
Last updated: 25th August, 2026.
Books and software/digital access are final, no refunds once purchased. Courses are different: you have 7 days from enrollment to request a refund, as long as you haven't completed more than 25% of the course. Advertising and sponsorship purchases are refunded only if we're unable to proceed with or deliver the ad. We track course progress automatically, so eligibility is easy to check either way. Just email us and we'll take it from there.
This Refund Policy explains when you're eligible for a refund on purchases made through davitofinance.com. It applies to all courses, books, digital products, and advertising/sponsorship services purchased directly through our site. By making a purchase, you agree to the terms below, alongside our Terms & Conditions.
1. Digital Books
All book purchases (whether from our Shop or linked from our content) are final. Because digital books are delivered instantly and can't be "returned" once downloaded, we don't offer refunds on book purchases. Please review the description and any available preview before buying.
2. Software & Digital Access
Access to any DavitoFinance software, tools, or premium digital services (including premium Telegram tier access) is non-refundable once granted. Because access is delivered immediately and use of it can't be undone, these purchases are final at the point of sale.
3. Courses — 7-Day Refund Policy
Our courses come with a 7-day refund window, on one condition: you must not have consumed more than 25% of the course content.
- The 7 days start from the date and time you enroll, including if you were auto-enrolled through /join/
- We track your progress automatically through our learning platform, so eligibility is straightforward to verify
- Once you've completed more than 25% of a course, or once 7 days have passed since enrollment (whichever happens first) that course becomes non-refundable
- This applies per course. If you're enrolled in more than one, each has its own 7-day window and 25% threshold, tracked separately
4. Advertising & Sponsorship Services
Ad placements, sponsorships, and promotional slots booked through our advertising platform work differently from books, software, and courses. We only issue a refund if we're unable to proceed with your order or unable to deliver the ad as agreed. Once your ad has been delivered (published, posted, or aired as agreed) the purchase is final.
- Standard delivery timelines: articles and link insertions, 3–7 days; social media posts, 24–72 hours; YouTube videos, 7–14 days
- If we cannot fulfill your order within a reasonable time of the stated timeline, or determine we're unable to deliver it at all, you're entitled to a full refund
- Delays caused by the advertiser (for example, late submission of ad creative or requested details) do not count against our delivery window and do not create refund eligibility
5. How to Request a Refund
Email support@davitofinance.com within 7 days of enrolling, from the email address you used to purchase (or your order confirmation email for ad bookings). Include your order number or checkout email so we can verify eligibility.
6. Refund Processing
Approved refunds are issued to your original payment method through Paystack or Flutterwave, and typically appear within 5–10 business days, depending on your bank or payment provider's own processing speed, which is outside our control once the refund is issued on our end.
7. Billing Errors
If you were charged in error (for example, a duplicate charge or a technical failure that prevented you from accessing what you paid for) contact us right away. These situations are handled separately from the refund terms above, since they're billing errors, not change-of-mind requests.
8. Chargebacks
If you have a concern about a purchase, please contact us directly first, we'd rather resolve it than have you file a chargeback with your bank or card provider. Chargebacks filed without contacting us first may result in loss of access to any course, content, community, or ad placement tied to that purchase while we investigate.
9. Changes to This Policy
We may update this Refund Policy from time to time. The date at the top of this page reflects the most recent revision. Purchases made before a change are governed by the policy in effect at the time of purchase.
10. Contact Us
Questions about this policy or a specific order? Reach us at support@davitofinance.com.